Required Documents:
1. Certificate of Incorporation
2. Articles/Memorandum of Association
3. Appointment of directors
4. Shareholder registry
5. Bank account statement
The statement of a bank account used for settlements must be no older than three months and it must be in the name of the contracting merchant company. Bank Name, Beneficiary Name, Account #, IBAN, SWIFT should be clearly visible. Online bank screenshots are accepted if all mentioned requirements are met.
6. KYC for Owners & Directors
Scanned copy of a valid ID or passport of the UBO (Ultimate Beneficial Owner) and/or Director signing the agreement, and the most recent Proof of Address (Utility Bill).
7. Credit card processing history
If you have previously been accepting card payments, please provide the weekly/monthly statements or screenshots from your payments provider. Merchant name, period, count and volume sum of monthly sales, refunds and chargebacks should be clearly visible.
8. Conditional documents
If required you may be asked to provide a business license (if regulated business type), financial statements (balance sheets and P&L) and supplier agreements.
9. Overlying company documents
If the applying company is owned by another parent company, a set of all of the above documents will be required for the parent company in order to identify the Ultimate Beneficial Owners.
Website Compliance:
1. Product/service details
Your website should present all details about offered products and/or services, with full & detailed pricing information.
2. Contact information
Legal name and registered address of your company, contact email address and phone number should all be clearly visible, for example on your ‘Contact Us’ section, or on the footer of the website.
3. Terms & Conditions
4. Policies
Refund/Return Policy, Shipping Policy, and Privacy Policy are mandatory on every website. These should outline how you handle request for refunds, returns, shipping and client information.
5. Credit card logos
Visa and MasterCard logos should be visible before or during checkout.
6. Domain ownership
Domain WHOIS must show the applying/parent company - or the owner - as the owner of the domain. If this is not the case, you'll be asked to provide the proof of domain purchase in an invoice from the hosting company or screenshot from your registrar.
7. Billing descriptor
The billing descriptor (text that appears on your client's card statement) must clearly be displayed during the checkout process on the payment form. For example: "You will see this charge appear on your credit card statement as [DESCRIPTOR]". This is usually your company/brand name.
7. Specific MCC compliance
Additional requirements may apply for specific MCC categories, such as Adult and Gambling. For example the age verification message which asks website visitors to confirm they are over 18.
